Homeless Services Specialist and Senior Homeless Services Specialist
Group: City of Gresham
Location: Gresham, OR
Salary Range: $60,086.00 - $94,202.00 Annually
Deadline Information:
Deadline Date: 06/30/2024
Posted Date: 06/17/2024
Contact Information for Applicants
Yulee Kim-Whetstone
hrrecruiting@greshamoregon.gov
5036182800
The City of Gresham’s Homeless Services Team is expanding and has two full-time openings:
1. Homeless Services Specialist
2. Senior Homeless Services Specialist
The Homeless Services Team has two goals:
1. Help people experiencing chronic homelessness by connecting them to the resources they need to be successful.
2. Ensure environmental health and overall livability by protecting Gresham’s parks, trails, and open spaces.
Homeless services staff achieve these goals through proactive and request-based field outreach to and case management for people experiencing homelessness in Gresham.
To ensure 7 days per week services to the community, the Homeless Services Specialist and Senior Homeless Services Specialist may be required to work either Saturday or Sunday hours twice a month or as needed.
These grant funded positions will serve in a limited term capacity through June 30, 2025. Continuation of this position is contingent on grant funding. This recruitment may be used to establish an eligibility list for future vacancies.
The Homeless Services Specialists provide field outreach throughout the community to:
• Efficiently assess client needs, offer meaningful assistance including referrals to shelter/services, provide direct client assistance/advocacy to support housing placement and long-term success; and
• Clearly explain & consistently enforce the Unauthorized Camping code.
The Senior Homeless Services Specialist is distinguished from the Homeless Services Specialists due to their leadership/mentorship of the team, their management of the most complex client cases which require advanced experience, independent judgment, and decision-making, and their role forging partnerships with service providers/community members/stakeholders on the City’s behalf to benefit clients and the City’s Homeless Services program.
The Homeless Services Specialist and Senior Homeless Services Specialist report to the Director of Livability Services and collaborate daily with Gresham Police Department and other City staff teams including Code Compliance and Rental Housing.
WHAT YOU WILL GET TO DO:
Outreach to People Experiencing Homelessness
• Proactive outreach to people experiencing homelessness in a variety of locations to assess needs, offer appropriate services, and provide basic support (food, shelter, clothing)
• Responding to reports from the public regarding people experiencing homelessness/in need of assistance, unauthorized campsites, lived-in vehicles.
• Consistently explaining and enforcing Gresham’s Unauthorized Camping code including posting unauthorized campsites for removal, confirming the campsite is removed by the posted deadline, and coordinating cleanup/storage of any abandoned debris.
Case management & housing placement/retention
• Actively engaging with and supporting clients interested in services/housing to co-create a person-centered plan to overcome barriers and independently sustain permanent housing long term.
• Advocate for clients with other service providers, employment opportunities, community resources and property managers/owners to assist client on their journey to permanent housing.
• Documenting services provided to clients.
Collaborator & Community Customer Service
• Collaborate with code compliance staff to jointly respond to reports of lived-in vehicles or unauthorized campsites on private property to offer services to people experiencing homelessness.
• Work professionally and closely with the Gresham Police Department, other City staff, community partners, and service providers and property managers to develop, coordinate, and provide services for people experiencing homelessness.
• Provide excellent customer service in being responsive to needs of community members including businesses and property owners contacting the City to report impacts of unauthorized camping.
See linked job bulletin for more details about job responsibilities.
Salary Ranges:
Homeless (Outreach) Services Specialist: $60,086.00 - $76,737.00 Annually
Senior Homeless (Outreach) Services Specialist: $73,753.00 - $94,202.00 Annually
MINIMUM QUALIFICATIONS:
Senior Homeless Services Specialist
• Bachelor's degree
• One (1) to four (4) years of experience in social and homeless services including outreach, shelter/housing placement, and/or behavioral health.
OR
• High School or GED
• 5 years of experience in social and homeless services including outreach, shelter/housing placement, and/or behavioral health.
(Equivalency 5-8 years of qualifying education, training, and/or experience)
Homeless Services Specialist
• Associate's degree
• One (1) to four (4) years of experience in social and homeless services including outreach, shelter/housing placement and/or behavioral health.
OR
• High School or GED
• 3 years of experience in social and homeless services including outreach, shelter/housing placement, and/or behavioral health.
(Equivalency 3-6 years of qualifying education, training, and/or experience)
Additional Requirement:
• Valid driver's license and good driving record (based on matrix below)
Driving Matrix:
You will be disqualified from this process if you possess any of the following driving infractions:
• A major traffic offense or accident (fault established as yours) that results in death or major injury
• Driving under the influence (DUI) offense within the last 5 years.
• Have more than 3 moving violations within a 3-year period or more than 2 within a one-year period.
• Have more than 2 accidents (fault established as yours) within a 3-year period.
For more details and to apply, visit: https://GreshamOregon.gov/jobs
If you have questions, please contact HRRecruiting@GreshamOregon.gov